Terms and Conditions

Effective Date: May 16, 2025

These Terms and Conditions (“Terms”) govern your use of BizTopPlanPro.com (“we”, “our”, or “us”) and the services offered on our platform. By accessing or using this website, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our site or services.

1. Services Offered

BizTopPlanPro provides digital business planning tools, strategy templates, consulting sessions, and related services designed for small and medium-sized enterprises (SMEs) in Canada. Our content is for informational and strategic use and should not replace professional financial or legal advice.

2. Eligibility

To use our services, you must be at least 18 years old and legally able to enter into a binding agreement. By using this site, you confirm that all provided information is truthful and complete.

3. Payment Terms

Certain services on BizTopPlanPro require payment, which will be clearly displayed before checkout. You agree to pay all charges and authorize us to process your payments securely through our third-party payment provider.

4. Refund Policy

We strive to deliver value and satisfaction. If you're not satisfied with a purchased service, our refund policy is as follows:

Consultations: Refunds can be requested up to 24 hours prior to the scheduled session. No refunds are given for completed or missed appointments.
Digital Products: Refunds may be issued within 7 days of purchase, provided the file or resource has not been downloaded or accessed.
Subscription Services: Subscriptions can be canceled anytime. Refunds will not be issued for billing cycles already processed.

To request a refund, please email support@biztopplanpro.com with your order details and reason for the request.

5. Intellectual Property

All website content, including text, templates, graphics, and branding, is the property of BizTopPlanPro or its licensors. You may not reproduce or distribute any materials without our express written consent.

6. Disclaimer

All content provided is for general strategic and planning purposes. We do not guarantee specific results and are not liable for business outcomes or decisions made based on our materials.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the site or services.

8. Modifications

We may revise these Terms from time to time. Updates will be posted on this page. Continued use of the site constitutes your acceptance of any changes.

9. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada. Any disputes shall be subject to the courts of Edmonton, Alberta.

10. Contact Information

For any questions about these Terms or your account, contact us at:

Email: support@biztopplanpro.com
Address: 589 50th Street, Edmonton, Alberta, T6B 2W9, Canada
Phone: +1 780-203-0484